Most customers report responsive, professional service from named staff (Anthony, Dennis, Ashley) who explain options clearly and deliver on time. A handful experienced communication breakdowns: one prospect was ghosted during quote exchange, another had a scheduled site visit cancelled last-minute with dismissive tone. Driver safety conduct was also flagged once.
Most customers praise Adept for detail-oriented work, daily cleanup, and responsive communication from named project managers like Stephen and Anna. Two significant complaints document delayed timelines, unfinished work, and disputes over key handling and touch-ups, suggesting quality varies by project.
Prime Garage Door handles repairs and installations with speed and punctuality; multiple reviews from two years ago emphasise quick arrival, efficient work, and professional conduct. Recent one-star ratings cite staff expertise concerns, though older feedback consistently praises named technician Gursharan and the quality of in-house manufactured doors.
Rossi Overhead Doors delivers fast service on straightforward repairs; some customers report same-day visits and next-day installation. However, the business has a sharp divide: recent five-star reviewers praise competitive pricing and Roberto's expertise, while one-star complainants describe predatory practices toward seniors, inaccurate phone quotes, and incomplete work that left doors non-functional.
Last updated 2026-08-16