Most reviewers praise PROFIX for fast same-day repairs, knowledgeable technicians (especially Sean/Valeri), and no-charge initial quotes. Work is usually done on time and explained well. The 3-year parts warranty reassures repeat customers.
However, some have encountered aggressive pricing negotiations, invoices lacking detail, and at least one poorly executed installation with unsafe wiring. Two recent reviews flag unresponsive follow-up and unclear pricing breakdowns. The company's customer-service response to complaints has been slow or absent.
Recent shift: Minor uptick in explicit invoice and pricing complaints in the last 2 months (three reviews flagging unclear pricing, lack of itemized breakdown, or pressure tactics), compared to earlier reviews emphasizing fairness.
All three reviewers reported excellent results: a new insulated door that looks sharp from the street, holds winter warmth year-round, and a hinge-and-roller repair executed with no deflection or flex. Detail is limited by the small review count.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Most customers praise Atlas for rapid garage door repairs completed in under an hour, friendly technicians, and willingness to correct billing errors on the spot. A smaller group reported rude phone conduct or unprofessional behavior, suggesting service quality varies by team member.
Last updated 2026-08-16